As electric utilities face accelerating retirements, rapidly evolving technologies, and a growing need for skilled workers, modern training strategies are no longer optional—they are essential to maintaining system reliability and workforce readiness. Florida Power & Light (FPL), in collaboration with Index AR Solutions, has implemented an immersive, multimodal training program designed to prepare employees for critical operational roles while improving knowledge retention and real-world performance. This session explores how FPL developed and deployed innovative training solutions for Line Specialists, Power Quality teams, Apprentice Substation Electricians, and Air Drone operations—combining multimedia applications, immersive experience tools, and structured competency pathways into a scalable, consistent approach that bridges classroom instruction and field execution. Attendees will hear lessons learned from implementation, strategies for driving employee adoption, and measurable outcomes that demonstrate training effectiveness across a utility workforce under pressure.

Session Takeaways:
- How FPL's multimodal training approach improves workforce readiness, knowledge retention, and field performance
- Strategies for implementing immersive learning at scale within utility operations
- Lessons learned driving adoption among field and technical employees
- How digital training tools support safety culture, skills transfer, and consistency across roles
- Practical approaches to addressing skilled labor shortages through modern training program design