301: The Control Room Operator of the Future
Date & Time
Thursday, October 6, 2022, 10:00 AM - 10:30 AM
Chris Anderson John Morris

Duke Energy is in the middle of an enterprise-wide, multi-year ADMS program that includes a portfolio of projects to implement and standardize D-SCADA, DMS, OMS, field outage support, and other supporting applications. This effort supports the use of a single, real-time electric grid model and provides the ability to operate the grid in any jurisdiction from any control room.  Duke's goal is to evolve the control room operator and dispatcher roles to achieve their "Any, Any, Any" (Any Operator/Dispatcher, Any Device/Order, Any Jurisdiction, Any Control Room) goal.  Duke partnered with Mosaic to define the roles and skillsets needed for control room operators and dispatchers to safely and reliably manage the future distribution grid. They completed a detailed job task analysis to identify the most significant impacts and potential role and skillset gaps inherent in moving from "as-is" to "to-be." In this session you’ll hear about the findings from the JTA and how they are being used to create a user-centric technology blueprint and a role-based training roadmap to ensure operators and dispatchers are ready and able to utilize new technology, processes, and work methods.

Session Chair:

Jay Dauenhauer
Jay Dauenhauer
Energy Cast Podcast

Location Name
Mecklenburg 1
Full Address
Sheraton Charlotte Hotel
South Tower, 555 S McDowell St
Charlotte NC 28204
Session Category
Research Revelations