Pam O’Neal is a respected leader in Distribution Operations with over 20 years in the electric industry. As Director of Control Center & Trouble Operations at Xcel Energy in Denver, she oversees Colorado’s distribution system, bringing expertise, innovation, and enthusiasm to her role.

Pam spent 15 years as a System Operator, specializing in Storm Restoration and team leadership, before stepping into leadership in 2018. She has since set the gold standard for running successful Distribution Control Centers (DCCs). A trailblazer at heart, she played a key role in launching Indiana’s first 24/7 DCC by a cooperative, showcasing her commitment to operational excellence.

Renowned for her boundless energy and ability to connect with everyone from CEOs to field personnel, Pam bridges communication across all levels of the organization. Her passion for sharing knowledge and mentoring others has made her a sought-after speaker and thought leader.

Dedicated to continuous learning, Pam completed a 4-year lineman apprenticeship and holds a degree in Electric Power Technology. Her deep industry expertise, innovative mindset, and commitment to growth make her an invaluable asset to Xcel Energy and the wider electric community.