Xcel Energy is tackling staffing, training, and operational challenges in its PSCo Distribution Control Room head-on. In partnership with Mosaic, Xcel has developed a competency-based training program aligned with NERC guidelines and built to evolve with grid complexity. Learn how structured OJT, scenario-based learning, and benchmarking are being used to elevate operator performance, enhance fire mitigation, and support DER growth in real time.

Session Takeaways:

• Build a culture of collaboration between labor and management to drive success.
• Leverage modern ADMS software, simulations, and scenario-based training for data-driven assessments.
• Implement competency-based training to improve skill consistency and accelerate proficiency.
• Adapt workforce development plans to evolving technologies and operating procedures.